Vaccine production · MES already in place
3 weeks → ½ dayTime from batch end to review completion for media preparation, averaged across several batches
In a building already using MES, agree review rules with quality, update the electronic records and verify their behaviour through user acceptance testing.
Vaccine labelling and packaging
220+ items · 2 MES recipesLabelling and packaging across seven lines
Replace paper records with two generic MES recipes: item-specific data determines the checks applied during labelling and packaging.
Vaccine manufacturing · Moving from paper to MES
60 users trainedThe building went live on the planned date
Move from paper to MES by combining reusable group model functions with process-specific instructions, then qualify the system and support the go‑live.
Weighing areas at two research and development sites
2 research and development sitesElectronic MES records replaced paper weighing records
Connect scales to MES and SAP, check weighing tolerances and calibration status, and deploy the common model with site-specific configuration.
Administration, system changes and on-call support
6 buildingsScope covered by the MES team supported by Maelo
Strengthen the site’s MES team for administration, system changes and on-call support. The assignment also includes the Business System Owner role, accountable to quality for the system.
User training at a pharmaceutical site
More than half the training time spent on exercises
Help operators work more independently in Opcenter, reduce calls to on-call support and prepare for a remote support organisation.